Group Fitness Waitlist

Published on 21 November 2024

Group Fitness classes are a great way to workout, with fantastic music, instructors, and choreography.

Whilst we will continue to provide great classes and regularly review and update our timetables, we are also aware of your feedback. Participant no-shows, challenges in securing spots for classes, and last-minute cancellations have all been raised.

The waitlist offers a fair and efficient way to promote people to class in the event of other participants cancelling their booking.

Group Fitness booking can be made up to 1 hour prior to the class.

1. Members are able to self-administer their cancellation online through ‘My Account’ or call the Centre up to 1 hour prior to the class. 
2. We will be unable to accept cancellations within 1 hour of the start of the class. Based on feedback this has been determined as an appropriate period of notice for those on the waitlist to prepare and travel to the facility.  
3. Members who do not attend their booking and do not provide the minimum 1 hours’ notice to cancel will be recorded as a ‘no-show’ and will receive reminder instructions on requirements to cancel their booking.

We hope you continue to enjoy our wide variety of Group Fitness classes! Stay tuned for updates to bookings and programming.

General Information regarding group fitness bookings:

• Bookings open 49 hours to the class start time
• Bookings can be cancelled up to 1 hour prior to the class starting
• All participants must collect a ticket prior to the class

• Participants must arrive on time to join the class