If you are a new Active Monash customer, or only ever accessed our services on a casual basis and not had the need to provide your personal details, you will need to create a ‘My Account’. Simply follow the below steps.  
Step 1 
Launch My Account from a desktop PC or via the browser on your smart mobile. 
Click ‘Join now’ to sign up and select your preferred Active Monash centre.  
Step 2
Follow the prompts to join a membership or create a free account for casual services. Enter your contact details and password, your email address will be your login username. 
Note: If you receive a message “The email address you have entered already exists in our system”, please follow the existing customer instructions above by resetting your password. 
Step 3
Once you’ve completed all the required information, click ‘Create Account’ to generate an account.  
Congratulations! You will now have access to My Account to make all future bookings.