Snap Send Solve

Published on 15 November 2023

Hand holding phone displaying Snap Send Solve app.jpg

Snap Send Solve is a platform allowing individuals to report local issues to relevant authorities. All Victorian councils receive Snap Send Solve reports, including the City of Monash. Residents are able to quickly and efficiently log items that require attention.

Active Monash has been setup in the platform so that customers can log issues directly to us. The variety of maintenance and cleaning issues that are encouraged to be logged, include: 

  • Cleaning requests
  • Faulting lights
  • Maintenance issues
  • Hazards
    and more!

By reporting maintenance and cleaning issues, customers will be helping us to keep our centres clean and safe of hazards.

Snap Send Solve posters are displayed around our centres (with QR codes) for your convenience to log issues.

How does it work?

  1. Scan the QR code from a Snap Send Solve poster featured in our centres
  2. Snap a photo of the issue
  3. Send a report on the spot
  4. We'll get onto solving the issue! 

Visit the Snap Send Solve website for more information about the platform.